Blogs

by sargents007

We Repair Clothes Dryers

Published: Saturday, October 23, 2021 1:46:53 PM
     Are you in need of a dryer repair but don't know who to call? Sargent's can send a knowledgeable tech out to repair your clothes dryer. We carry parts on our truck to repair some common problems. If it's noisy, not heating or taking too long to dry, we can get you taken care of quickly. We've been doing appliance repair for over 45 years and we know what we're doing. Don't get scammed by someone who learned from YouTube videos. Our staff is factory trained and has the right tools to get you drying clothes again. 
Dryer Giving You The Cold Shoulder?
Here is a list of common dryer problems we see:
  • No heat or little heat. Not drying the clothes.
  • Loud or squealing sound while operating. Bad bearing.
  • Drum not tumbling. Bad belt.
  • Grinding sound when you press the start button. 
  • Not starting. Push to start button not working. 
  • Door won't close correctly.
  • Inside of drum is damp.
  • Lint or moisture inside laundry room. Clogged vent. 
  • Burning rubber smell. 
        When it comes to servicing your clothes dryer, what is something you should look for in a technician? With all the videos on the internet, how do you know that you're getting someone that actually knows what they are doing and not just someone who is good at following instructional videos? The first clue is what kind of tools does your tech show up to your house with? When repairing something like a drying machine, you'll need to be familiar with a voltage meter, as checking voltage at many different places is something that will need to be done to ensure you are replacing the right part. I've seen too many times. "techs" jumping on their computer so a remote entity can help them figure out what is wrong. Even worse, they'll take the advice of this remote person for face value and just replace the part they recommended without doing any diagnostic work themselves. When it comes to your clothes dryer, there are several different parts that could cause it to fail and not heat correctly. A lot of people think that if it is not heating, it has to be the element. In reality, there are at least 3 different components that could fail that could cause a no heat situation. Shot gunning, (defined when a technician guesses or replaces parts without actually diagnosing the faulty parts) is a huge problem in our industry because there is such a demand to get things repaired fast so you can get onto your next job. At Sargent's, we purposely give our techs the "right" amount of service calls to eliminate the need to rush a repair. We do this to ensure our road technicians have sufficient amount of time to complete each call correctly, with out rushing. Unfortunately, there are many other companies out there that don't follow that philosophy because there is more money to be made if you do more calls, and most people don't want to work 12 hour days.   

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